i went to the atm yesterday and encountered the above situation. as i walked up, there were four people in line, one who left as i got in line. at this bank there are 3 atm's, and this one was rendered useless by this person. i stood and stared, as did the man in front of me, at this woman as she talked away. mind you, it was sprinkling, and we all wanted to get out of the rain. but this woman showed no regard for others. her phone call was worth blocking the atm, WHICH SHE WAS NOT USING. i actually used the atm next to her when it was available, so i was privy to some of her phone call, which could have been taken somewhere else.
btw, i blurred out the face of the child because i didn't feel she deserved the public shaming (on the internet) just because she was there with a jerk. sadly, she was receiving plenty of public shaming as everyone waiting glared at them.