Friday, August 22, 2008

at&t was wrong

so, we decided that for some old school, we just are still tied to the past reason to keep our land line phone. phone service was supposed to start on monday. it's friday now. still no phone. on wednesday, i called at&t and explained that my phone wasn't working. they said they had it turned on, that someone had come out.

really? someone came out? because i was home monday, and no one stopped by from at&t. the customer service rep said that they could have just turned it on from the box or whatever. i asked if there was any way to know for sure that there is service coming from them to my house? i knew that potentially there might just be a problem in the wiring inside the house, and that would be my responsibility. but how can i be sure it's getting to my house?

so, they can send out a service tech, but if it turns out that there isn't a problem between the junction box and my house, i've got to pay over $100. man, that's a lot. but, it needs to get done, so let's schedule an appointment. the plan, friday between 1 and 5.

that brings us to today. i've got some things to do in the morning, but i'll be home by 1. it's about noon, and i figure i'll grab some lunch real quick and then go home and meet the service tech. at 12:20 my cell rings. it's the tech. he's in the neighborhood, and will be @ my place in like 5 minutes. huh? you were supposed to come after 1. i mistakenly say, the appointment was scheduled from 1-4. i'm not there. i won't be there for at least 15 minutes. the tech seems a bit argumentative, and says he's never heard of an appointment from 1-4, they schedule it for 1-5. whatever, guy. look, you can get in through the side gate, i'll be home shortly. do what you need.

i get home, the tech is working on the issue. he's checked the box on the house, and sure enough, i'm not getting a signal. good. that means i won't be paying for this ish today. he heads off to the junction box, turns out some wires were in the wrong place or something like that. he also suspects that the wire directly to my house is a bit old and shoddy. so, he's going to replace that as well.

i was a bit aggravated by the tech from the phone call, but that's all slipped away. here's something else from the day that i wanted to mention:



carl's jr's has skin on their fries right now. they're supposed to be natural cut. frankly, i liked the old fries there better.

i think i might have seen a chik-fil-a being built in north fresno as well.

3 comments:

cofuzz said...

chick-fil-a is going into the old donut shop at river park. maybe another ne location as well. i can't wait! best fast food ever.

edluv said...

yep, that's where i saw it. i wasn't positive because i was driving in traffic down nees, and my view was a little obstructed. chick-fil-a where there once was a krispy kreme.

Anonymous said...

there's also a chick-fil-a in fresno state's student union, or so I've heard. Can't wait to get me some nuggets.
your story with at&t sounds oddly familiar; three years ago, I called sbc (now at&t) about a similar situation, only they didn't warn me that I would be charged if the problem wasn't outside of the house. It took several hours of arguing to convince them to retract the bill, and I noted that their customer service was horrible.
which is why we now use vonage.